Terms and Conditions: April 2020 – March 2021
We will offer 30 lessons to your child during the 38 week school year. The termly fee covers the cost of group tuition for a minimum of 3 children learning together in a 30 minute lesson. At our discretion, if there are only 2 children learning in a class, a paired 20 minute lesson may be offered for the same fee. If it is not possible to offer your child group tuition, a temporary 15 minute lesson will be offered for the same fee until group lessons can resume. Lessons will continue to be provided until notification of withdrawal is received. This applies even if your child is changing school e.g. from Primary to Secondary school, as arrangements are made to support transition. We reserve the right to offer online tuition as an alternative, should we be unable to offer face-to-face lessons due to circumstances beyond our control (such as school closure).
We will invoice you before lessons start in each term and payment is due within two weeks of receiving your invoice. A one-off registration fee will be included with the first invoice if you have not previously registered for tuition. If payment is not received following a reminder and by a revised deadline, regrettably we will have to stop your child’s tuition.
Where reasonable notice is given, we will do our best to re-schedule lessons missed due to exams, school trips, or unexpected school closures. However, if this is not possible, we are unable to refund or credit missed lessons. If your child is unable to attend five or more consecutive lessons due to illness, if you provide a medical certificate confirming the reason for non-attendance, we will credit your account for the cost of the missed lessons. We will charge for the registration fee and 20% of the first invoice if your child does not take up tuition once offered to cover administration costs.
If you’re having difficulty paying please contact us to discuss how we might be able to help.
Ending your Contract
If your child wishes to stop lessons, please let us know by emailing firstname.lastname@example.org by the date below:
This applies even if your child is changing schools as lessons continue from one academic year to the next.
We cannot accept verbal notification and please do not only notify the teacher or your school.
1st December to stop at the end of the autumn term (late December)
1st March to stop at the end of the spring term (late March/early April)
1st August to stop at the end of the summer term (late July)
If you miss these dates, you will be charged a late withdrawal fee equivalent to half a term's fee. This does not entitle you to any lessons, as it is a penalty charge. Teachers' schedules are prepared at the end of each term, for the following term, which is why we must set these deadlines.
If lessons have already begun in a term and at least one lesson has been attended, the full term's fee is payable.
When the lessons stop you must return hired instruments to the teacher.
Brighton & Hove Music & Arts reserves the right to renew fees, terms and conditions periodically and without notice.
We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. To read our organisation’s full privacy statement please visit www.brightondome.org