Terms and Conditions: April 2020 – March 2021
We will offer 30 lessons to your child during the 38 week school year. The termly fee covers the cost of group tuition for a minimum of 3 children learning together in a 30 minute lesson. At our discretion, if there are only 2 children learning in a class, a paired 20 minute lesson may be offered for the same fee. If it is not possible to offer your child group tuition, a temporary 15 minute lesson will be offered for the same fee until group lessons can resume. Lessons will continue to be provided until notification of withdrawal is received. This applies even if your child is changing school e.g. from Primary to Secondary school, as arrangements are made to support transition.
We will invoice you before lessons start in each term and payment is due within two weeks of receiving your invoice. A one-off registration fee will be included with the first invoice if you have not previously registered for tuition. If payment is not received following a reminder and by a revised deadline, regrettably we will have to stop your child’s tuition.
Where reasonable notice is given, we will do our best to re-schedule lessons missed due to exams, school trips, or unexpected school closures. However, if this is not possible, we are unable to refund or credit missed lessons. If your child is unable to attend five or more consecutive lessons due to illness, if you provide a medical certificate confirming the reason for non-attendance, we will credit your account for the cost of the missed lessons. We will charge for the registration fee and 20% of the first invoice if your child does not take up tuition once offered to cover administration costs.
If you’re having difficulty paying please contact us to discuss how we might be able to help.
Withdrawal from Lessons
If your child wishes to stop lessons, please let us know by the following dates for tuition to finish at the end of that term: 7 June; 8 November; 28 February. Notification of withdrawal must be emailed to firstname.lastname@example.org If we don’t receive notification of withdrawal by the above dates, a cancellation fee equivalent to half a term’s fee will be payable. If lessons have already begun in a term, you will need to pay the full term’s fees.
Brighton & Hove Music & Arts reserves the right to renew fees, terms and conditions periodically and without notice.
We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. To read our organisation’s full privacy statement please visit www.brightondome.org