Get Started: Adult Lessons

Terms and Conditions: March 2021

Lesson Details 
Lessons are offered online, for individual learners. Lessons last for 30 minutes. Lessons are purchased in blocks of 10 for a fee of £240. The fee also includes an optional 15-minute consultation with the teacher before lessons begin. 

To maximise progress, lessons are designed to be delivered on a weekly basis but specific dates will be agreed between the teacher and learner.  

Lesson dates/times for the 10-lesson block will be booked in advance, ideally taking place at the same time each week. Blocks of 10 lessons must be delivered within a 4-month period, from the date of the first lesson. 

Lessons will be delivered online, via Zoom. We recommend that all learners read our Code of Conduct for Teachers and Support for Learners (please see below). 

Where reasonable notice (of a minimum of 48 hours before the scheduled lesson time) is given, we will do our best to re-schedule lessons. If 48 hours notice is not received or if it is not possible to reschedule within the stated 4-month period, we are unable to refund or credit missed lessons. 

Payment 
We will invoice you before lessons start. Once payment has been received, we will contact you in order to pair you with an appropriate instrumental specialist and to offer a free consultation and opportunity to arrange lesson dates. Lesson dates cannot be booked until payment has been made in full. 

We hope that your musical journey will continue beyond the initial 10 lessons. Towards the end of your 10-lesson block we will contact you to discuss a range of options for continuing your musical journey with Brighton & Hove Music & Arts/East Sussex Music. 

Please note that Brighton & Hove Music & Arts/East Sussex Music cannot be responsible for technical problems on the learner's side that may affect delivery of the lesson. A refund or credit will not be offered for lessons missed due to these circumstances. 

Brighton & Hove Music & Arts/East Sussex Music reserves the right to renew fees, terms and conditions periodically and without notice. 

Privacy Statement 
We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. To read our organisation’s full privacy statement please visit https://brightondome.org/privacy_policy/  

 

Code of Conduct 

  • Professional Expectations for Teachers 

  • All teachers will use their brightondome.org emails addresses or another secure password protected platform to arrange online lessons using Zoom. 

  • Teachers will wear their BDBF ID badge when providing online lessons. 

  • Teachers should create an environment that responds to the individual learner’s needs and supports learning whilst being aware of their wider well-being. 

  • Teaching will take place in an appropriate space. 

  • Teachers will create a secure space for learners to wait before the lesson begins and ensure that once a lesson has started no additional attendees can gain access.  

  • Teachers will not use any internal or external recording facility to record any part of the lesson without prior agreement from the learner. 

  • Teachers reserve the right to terminate a lesson if there is inappropriate conduct or activity that causes concern. 

Support for Learners 

  • To get the most from your lessons, they should ideally take place in an appropriate environment that is free from interruption.  

  • We would ask that learners do not use any internal or external recording facility to record any part of the lesson without prior agreement from the teacher. 

  • The safety and well-being of all our staff and learners is a priority. Aggressive or offensive language/behaviour towards staff will not be tolerated and may lead to the lesson being terminated. Refunds will not be offered for lessons that have to be terminated for this reason. 

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